Information we may collect from you
We may collect and process the following data about you:
information that you provide to us by filling in forms on our website (“Website“), including any personal information relating to you, your business or your organisation provided to us at the time you register as a customer or to request a quotation. information about your use of the Website, details of your visits to our Website including, but not limited to, information about the products that you purchase from us through any of our trading brands information about your computer including, where available, your IP address, operating system and browser type any other information you give us if you contact us, we may keep a record of that
For example, if you are using Microsoft Windows Explorer:
Open ‘Windows Explorer’
Click on the ‘Search’ button on the tool bar
Type “cookie” into the search box for ‘Folders and Files’
Select ‘My Computer’ in the ‘Look In’ box
Click ‘Search Now’
Double click on the folders that are found
‘Select’ any cookie file
Hit the ‘Delete’ button on your keyboard
Where we store your personal data
Tracking and Analytics
We use Google analytics and Smartlook to track, analyse and improve our visitor experience.
Uses made of the information
We may analyse and use information held about you in the following ways:
to ensure that content from our Website is presented in the most effective manner for you and for your computer
to understand your purchasing behaviour
to understand your business marketing needs
to provide you with relevant legislative updates and other related news
to provide you with information, offers, products or services that you request or which we feel may interest you
to carry out our obligations arising from any contracts entered into between you and us
By registering with us you consent to us contacting you for the above purposes by post or telephone or by electronic means (e-mail or SMS).
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data from time to time. You can also exercise the right at any time by contacting us through the enquiry form on the Contact Us page on our Website. Our Website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you wish to exercise your “Right to be forgotten” under GDPR please contact us and we will remove all data about you with the exception of data that we are required to keep under statute.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £30 to meet our costs in providing you with details of the information we hold about you.